The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodes

1. Gainsight PX founder Mickey Alon on using your product as a vehicle for growth

   Published: 1/26/2023
2. The future of learning: meet the edtech companies leading the way

   Published: 1/19/2023
3. MadKudu’s co-founder Francis Brero on unlocking the keys of product-led growth

   Published: 1/12/2023
4. CX expert Bill Price on creating frictionless customer experiences

   Published: 1/5/2023
5. 2022 in review: Highlights from this year's best conversations

   Published: 12/20/2022
6. Venture capitalist Harry Stebbings on getting into venture

   Published: 12/15/2022
7. How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

   Published: 12/9/2022
8. Intercom’s Product Principles: building solutions that fit the bill

   Published: 12/1/2022
9. ProfitWell founder Patrick Campbell on life after acquisition

   Published: 11/23/2022
10. Chili Piper’s Co-Founder Alina Vandenberghe on bootstrapping your way to success

    Published: 11/17/2022
11. Solving the Innovator's Dilemma: How successful companies are embracing innovation units

    Published: 11/10/2022
12. Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

    Published: 11/3/2022
13. Collect's Founder Alex Delivet on automating data collection

    Published: 10/27/2022
14. Rewind: Strategyn’s Tony Ulwick on Jobs-to-be-Done

    Published: 10/20/2022
15. New at Intercom: Unlocking in-product messaging

    Published: 10/13/2022
16. Management coach Lara Hogan on perfecting the leadership craft

    Published: 10/6/2022
17. Engineering principles: Shaping the solution and building in small steps

    Published: 9/29/2022
18. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

    Published: 9/22/2022
19. Emojis mean business: The characters transforming business messaging

    Published: 9/15/2022
20. Intercom on Product: The new dawn of Machine Learning

    Published: 9/8/2022