17 Episodes

  1. We Fucked Up...and confused features with value | Episode 15

    Published: 2/25/2025
  2. We Fucked Up...and let churn surprise us | Episode 14

    Published: 2/11/2025
  3. FROM THE HOTLINE: Rethink your AI strategy! | Episode 8

    Published: 2/4/2025
  4. We Fucked Up...and sold out to AI | Episode 13

    Published: 1/28/2025
  5. We Fucked Up...and underestimated the importance of SMB | Episode 12

    Published: 12/31/2024
  6. We Fucked Up...and avoided the difficult conversations | Episode 11

    Published: 12/17/2024
  7. We Fucked Up...and trusted our champion implicitly | Episode 10

    Published: 12/3/2024
  8. We Fucked Up...and got way too many resumes | Episode 9

    Published: 11/5/2024
  9. We Fucked Up...and made our customer feel like a dumbass | Episode 8

    Published: 9/10/2024
  10. We Fucked Up...and got a little too personal | Episode 7

    Published: 8/28/2024
  11. We Fucked Up...and got taken off an account | Episode 6

    Published: 8/13/2024
  12. We Fucked Up...and killed an onboarding | Episode 5

    Published: 7/30/2024
  13. We Fucked Up... We didn't keep a Paper Trail

    Published: 6/11/2024
  14. We F*ucked Up So You Don't Have To: Too Friendly for Business? The BFS Trap

    Published: 5/6/2024
  15. We F*ucked Up So You Don't Have To Renewal Edition

    Published: 3/18/2024
  16. We F*ucked Up So You Don't Have To Communication Edition

    Published: 3/6/2024
  17. Trailer

    Published: 3/1/2024

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Ever wonder if all those CS thought leaders, you know, mess up? Turns out, we all do! That's why we're launching "We F*cked Up, So You Don't Have To!", a hilariously insightful podcast where we spill the tea (and the lessons learned) on our biggest fuck ups. From onboarding disasters to communication catastrophes, we'll dissect our epic fails in bite-sized, 30-minute episodes – perfect for your daily commute. No sugarcoating, just real talk and actionable takeaways.