1010 Episodes

  1. 551: Encore: Designing the Guest Experience w/ Doctor Lisa Waxman!

    Published: 7/21/2025
  2. SHIFT BREAK! Better Than Bad is Not Good

    Published: 7/16/2025
  3. 550: Replace These Distractions and Watch Your Cafe Grow!

    Published: 7/13/2025
  4. 549: The Power of Great Consistent Work Over Time

    Published: 7/7/2025
  5. SHIFT BREAK! Seasonal Staff

    Published: 7/2/2025
  6. 548: Cool Ideas For Customer Engagement

    Published: 6/29/2025
  7. 547: Founder Friday! w/ Jake Heenan, Founder of Burra Bristol in the UK!

    Published: 6/26/2025
  8. SHIFT BREAK! Time Management For Managers and Owners

    Published: 6/25/2025
  9. 546: Tools That Every Coffee Shop Should Have

    Published: 6/23/2025
  10. SHIFT BREAK! The Entrepreneurial Case For Stopping

    Published: 6/18/2025
  11. 545: Breathing Life Into Your Coffee Shop

    Published: 6/16/2025
  12. SHIFT BREAK! Tips For Signature Drink Success

    Published: 6/11/2025
  13. 544: Love Coffee, Control Caffeine w/ 2013 WBC Champ Pete Licata of Caffeine Control Coffee

    Published: 6/8/2025
  14. SHIFT BREAK! Don't Rush Your Customers

    Published: 6/4/2025
  15. 543: A Philosophy On Employee Turn-over

    Published: 6/2/2025
  16. 542: Founder Friday! w/ Nori and Tin Burmudez of Corridor Flow, Lomita, CA

    Published: 5/30/2025
  17. RoR #36: Community and Continual Learning w/ Alex Jacob of Vital Coffee Roasters w/ Alex Jacob

    Published: 5/27/2025
  18. SHIFT BREAK! You Need to Avoid This HUGE Training Mistake!

    Published: 5/26/2025
  19. 541: Repetition, Reminders, and Guidance

    Published: 5/26/2025
  20. SHIFT BREAK! Why The Best Hospitality Starts With The Transactional!

    Published: 5/22/2025

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A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.