The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodes

1. Rewind: Shopify’s Hana Abaza on sales and marketing

   Published: 4/14/2022
2. Oracle’s Catherine Blackmore on the evolution of customer success

   Published: 4/7/2022
3. Questioning tech: The past, present, and future of survey tools

   Published: 3/31/2022
4. New at Intercom: Hear all about the next generation of customer engagement

   Published: 3/24/2022
5. Product evangelist John Cutler on becoming a catalyst for change

   Published: 3/16/2022
6. Celebrating International Women's Day 2022: Women who broke the bias

   Published: 3/8/2022
7. Growth marketing expert Ramli John on why you’re getting user onboarding wrong

   Published: 3/3/2022
8. Wellbeing coach Marilyn Suttle on curbing burnout and attrition

   Published: 2/24/2022
9. Velocity's Doug Kessler on bringing the mojo back to content marketing

   Published: 2/17/2022
10. 2022 customer support trends: How support leaders are adapting

    Published: 2/10/2022
11. CX expert Jay Baer on creating experiences that get your customers talking

    Published: 2/3/2022
12. How do we feel about being called ‘women in tech’?

    Published: 1/27/2022
13. Intercom on Product: Speeding back up when momentum drops

    Published: 1/20/2022
14. Benn Stancil, founder of Mode, on how data science can help us make better decisions

    Published: 1/13/2022
15. Drata’s CEO Adam Markowitz on creating a culture of cyber security

    Published: 1/6/2022
16. 2021 in conversation: Learnings from the podcast

    Published: 12/22/2021
17. Andrew Chen on how tech’s giants drive growth with network effects

    Published: 12/16/2021
18. The story behind the chirp: Intercom’s notification sound

    Published: 12/9/2021
19. Intercom presents Engineer Chats

    Published: 12/2/2021
20. CX author Dan Gingiss on turning customers into your own salesforce

    Published: 11/25/2021