60 Episodes

  1. [40] – Special Guest: Ian Luckett – Innovate To Success

    Published: 8/22/2021
  2. [39] – Special Guest: Jason Kemsley, Director of Uptime Solutions

    Published: 8/1/2021
  3. [38] – Special Guest: Richard Tubb – The IT Business Growth Expert

    Published: 7/1/2021
  4. [37] – Autotask Implementation Series: Service Desk - Queues

    Published: 6/23/2021
  5. [36] – Special Guest: Matt Takhar, CEO of Inbay

    Published: 5/31/2021
  6. [35] – Autotask Implementation Series: Revisiting Covered Topics

    Published: 5/23/2021
  7. [34] – Autotask Implementation Series: Contracts in Autotask

    Published: 4/25/2021
  8. [33] – Autotask Implementation Series: CRM – Sales Quotas, Commissions, Opportunity Categories, Speed Codes

    Published: 3/28/2021
  9. [32] – Special Guest: Nigel Moore, Founder of The Tech Tribe

    Published: 2/27/2021
  10. [31] – Autotask Implementation Series: CRM - Opportunities vs Quotes, Tools

    Published: 2/9/2021
  11. [30] – Autotask Implementation Series: CRM, Sales, Opportunities & Quoting

    Published: 1/13/2021
  12. [29] – Autotask Implementation Series: Entering Customers & Contacts

    Published: 1/6/2021
  13. [28] – Autotask Implementation Series: Products & Services, Inventory vs Configuration Items

    Published: 12/20/2020
  14. [27] – Autotask Implementation Series: Creating Users & Burden Rates

    Published: 12/13/2020
  15. [26] – Autotask Implementation Series: Statuses & Queues

    Published: 12/6/2020
  16. [25] – Autotask Implementation Series: Work Types & Roles

    Published: 11/29/2020
  17. [24] – Introduction to Autotask Implementation Series

    Published: 11/22/2020
  18. [23] – Open Discussion: All Things PSA and the Future

    Published: 11/7/2020
  19. [22]- MSP Profitability Webinar with Rayanne and Chris

    Published: 10/16/2020
  20. [21] – Interview with Karl Palachuk, Small biz thoughts

    Published: 7/8/2020

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PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Get your questions answered by the experts and learn how to maximise profitability and increase efficiency in your MSP.