My three pieces of advice to push your BPM ahead

#009: In this episode, I share with you my three pieces of advice on how to push your BPM ahead. In all the years I’ve been driving BPM at the Lufthansa Group, we’ve always come up with questions where we didn’t know how to move forward. In some cases, the issue was the standardization of processes, in others the definition of the role of the process owner, and in others how to better link process with the organizational structure. And again and again, the question was how to get employees an...