Episode 44 - Emotion at Work in Decision Making

In an unexpected turn of events for the podcast, my guest Simon Ashton from Phoenix Leaders mentions context before me.  We get into a lot of areas as this episode is the second-longest one to date.  Simon described this off-air as 'a bloody big topic' and I agree with him.  Decisions are massively influenced by what goes on inside our heads and by things that are happening or going on around us.  Therefore, this podcast has a number of different areas that we focus on.  The full list of all the key ideas/topics is covered in the Show Notes below with associated links to resources or definitions.   At about 1 hour and 3 minutes there is a bit of mild swearing so if you are listening with little ears around you may want to turn the volume down at that point.     What I really enjoyed about this podcast is the conversational flow of it.  When I listened back in the edit I once again enjoyed being part of the conversation.   If you want to get hold of Simon you can find him here:     Your links and references to the key areas and ideas we discussed are below:   Around 1 minute I mention the Freakonomics podcast that you can find here - https://freakonomics.com/   Around 4 minutes Simon mentions the prisoner's dilemma https://en.wikipedia.org/wiki/Prisoner's_dilemma   Around 5 minutes Simon mentions ‘dobbing in’ so if you are unfamiliar here is an explanation of the term https://www.collinsdictionary.com/us/dictionary/english/dobbing   Around 16 minutes I mention the refractory period and here is an article on it https://www.paulekman.com/blog/how-to-achieve-emotional-balance/   Around 19 minutes Simon mentions choice architecture and you can find out more about that here https://www.economicshelp.org/blog/glossary/choice-architecture/   Around 21 minutes Simon mentions the Chimp Paradox and while I don’t rate the book here is a link to it https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp-paradox/]   At around 22 minutes we get into biases and heuristics and Simon mentions the book Thinking Fast and Slow by Daniel Kahneman  https://www.amazon.co.uk/Thinking-Fast-Slow-Daniel-Kahneman/dp/0141033576   Here is also a nifty infographic on the types of biases and heuristics https://www.visualcapitalist.com/every-single-cognitive-bias/   At around 25 minutes Simon mentions the World Economic Forum research into the skills that are needed, the report can be found here: https://www.weforum.org/agenda/2016/01/the-10-skills-you-need-to-thrive-in-the-fourth-industrial-revolution/   Around 30 minutes I mention Cliff Lansley and him being on the podcast in the past, here is the episode https://emotionatwork.podbean.com/e/episode-24-emotion-at-work-in-emotional-intelligence/   At around 33 minutes we mention ‘Eat that frog by Brian Tracy’ here is a link to the book https://www.amazon.co.uk/Eat-That-Frog-Important-Things/dp/1444765426   At about the same time I mention a study about Parole and decision making, this is a 2016 paper that reviews the efficacy of the findings and gives some great references to other papers too https://www.sas.upenn.edu/~baron/journal/16/16823/jdm16823.pdf   Around 36 minutes I mention decision fatigue, here is some more on that phenomenon https://en.wikipedia.org/wiki/Decision_fatigue   Around 45 minutes Simon mentions Zimbardo and ‘The Human Zoo’ which was a TV show and you can find out more about it here https://m.imdb.com/title/tt0818733/   Around 48 minutes Simon and I discuss 'Group Think' and you can find out more about that here https://www.psychologytoday.com/gb/basics/groupthink   Around 50 minutes I mention and explore a cognitive bias called the 'Anchoring Heuristic' and you can get more about that here: https://en.wikipedia.org/wiki/Anchoring_(cognitive_bias)   Around 1 hour and 5 minutes I talk about the oversimplification of 'System 1 and System 2' thinking, here is a link to a couple of nice pieces on it https://www.marketingsociety.com/think-piece/system-1-and-system-2-